Arbor Health participates in many of the managed care plans offered in the area. If you have a question as to whether or not we participate in the plan you have, please check your provider directory or call your insurer.
It is very important for you to know if your insurance or HMO/PPO requires pre-certification for any care provided at the hospital. If pre-certification is required and you or your physician do not take steps to ensure this authorization is obtained, you will be responsible. Failure to obtain prior authorization can result in reduced benefits or the possible denial of your entire claim.
If you have insurance or HMO/PPO coverage, the Patient Financial Services Office will bill your insurance if complete billing information was given at the time of registration/admission. If you have questions regarding payment, we suggest you contact your insurance carrier or HMO/PPO to review the status of your claim.
In-Network Insurance Plans
Depending on your insurance plan and type of service, you may pay lower out-of-pocket costs when you visit an in-network provider. Please see the below list of insurance companies with which Arbor Health is contracted for in-network services. For more information on your rights related to billing, specifically "surprise billing" or "balance billing," please review the Consumer Notification of Rights, courtesy of the Washington State Office of the Insurance Commissioner.
Aetna
- Traditional and HMO plans.
Cigna
- All lines of business.
Community Health Plan of Washington
Coordinated Care
- Medicaid.
- Exchange (Ambetter).
First Choice
Humana
Kaiser
- Access PPO.
- CORE.
- Medicare Advantage Plans.
- Elect PPO.
- Options Federal.
L&I
Medicaid
Medicare
Molina
MultiPlan
Premera
Regence
United Health Care
Tricare
Triwest
Wellpoint
Wellcare