As the leading healthcare provider in East Lewis County, we have an important role—one that we take seriously. Fortunately, we have strong guiding principals through our organization's vision, mission and core values.
At Arbor Health, we operate with the guidance that our mission, as stated below, is our purpose; our vision is our goal; and our core values serve as the moral compass in how we treat our patients, interact with each other and represent our organization.
Our Mission
To foster trust and nurture a healthy community.
Our Vision
To provide every patient the best care and every employee the best place to work.
Core Values
- One team, one mission.
- Go out of your way to brighten someone's day.
- Own it, embrace it.
- Care like crazy.
- Motivate, elevate, appreciate.
- Know the way, show the way, ease the way.
- Find joy along the way.
Commitment to Quality Care
Arbor Health is proud of the care we provide to our patients. Our goal is to provide the highest possible quality of care and continually improve our patient, staff and physician satisfaction.
We welcome your compliments, complaints, concerns and recommendations, so please contact our Quality Department at 360-496-3638 (or ext. 3638 if using a hospital telephone).
If you would prefer communicating a grievance/complaint online, this fillable form is available for your use.
Also, as in all Washington State facilities, if you have a complaint and feel your issue has not been resolved, you have the right to contact the Washington State Department of Health, toll-free, at 800-633-6828.
